Tech Partner
Documentation
Welcome to the CCA Tech Partner documentation portal. Here you will find everything you need to design, plan and integrate your workflows with CCA technology and services.
For over 40 years, CCA has helped people and organizations around the world succeed, building on the idea that individual well-being and organizational health are closely connected.
Our clinician-led EAP offers members confidential counseling, coaching, crisis support, and work-life resources. Our consulting and analytics services support the organizations behind them.
The CCA Tech Partner Program allows organizations to leverage our technology and deliver the same world-class services that CCA is known for under their own brand. There are three integration options available depending on the needs of our partners.
OPTION 1
For partners that do not currently have a members portal, CCA offers a modern, web-based white-labeled member experience that can be customized to match our partner’s brand identity.
For partners that do have a members portal but wish to expand its functionality with minimal effort, CCA offers Single Sign-On capabilities that allow members to be seamlessly redirected into our web portal.
OPTION 2
For partners looking to fully integrate CCA services into their offerings, we offer an API that lets them deliver CCA services within their existing mobile and web apps, without redirecting users away.
OPTION 3
Our Data APIs and Data Warehouse capabilities allow partners to fetch case and utilization data on demand, allowing operations and analytics teams to create reports, dashboards, or sync status into existing systems.